Every day help for our customers

We believe in transparency, clarity, and complete customer satisfaction, and this section has been designed with just those principles in mind-from the most basic to the most complex queries. Product usage inquiries, ingredient questions, concerns about safety or efficacious purposes, assistance with placing an order, being able to track your shipment, return procedure questions, or seeking clarity on our policies. This page caters to you through comprehensive explanations and aims to provide you with assistance throughout your Nexzen journey. We understand how important it is to make well-informed decisions, so our aim is to provide you with every bit of information possible to empower you and give you confidence while using our products. Time is precious for you, so we have structured this FAQ towards providing you with all information-from how our formulations work to account and delivery issues-to save your time and enhance experience. The customer care team is just a click away and willing to lead a hand. Customers may have a variety of questions about the product , services and policies.

If you need more help

Our goal is to provide you with all the information you need to make a uniform decision so that you have a smooth experience with NexZen Extracts. If you need any help , you can contact us on support@nexzenextracts.com . If you receive a wrong product by mistake , you can contact the support team and they will give you instructions on how to send the item back. If your question isn’t listed here our support team is always there to assist you.

We bring together Science, Sustainability, and Transparency. Our products breakthrough small-batch manufacturing, going through stringent lab testing at every step. They are made from the purest levels of organically grown hemp. Our aims lie in purity, consistency, and the customer welfare above anything else.

Of course, many combine Delta-8 oil with CBD gummies for their individual wellness objectives. However, always seek the opinion of your healthcare provider when mixing products; in particular, if you are taking other medications.

Our products are derived from hemp cannabinoids and are not addictive. They do not
contain nicotine, opiates, or any other substance leading to addiction.

Maybe. Delta-8 and other cannabinoids can be detected in a drug test if that drug test checks for THC metabolites. If one is subject to drug screening, it is recommended to use only those products that are free of THC or to consult one’s employer.

You should consider your intention—relaxation, sleep support, focus, or pain relief— and experience with main product ingredients. Product descriptions and blog posts have guides to read.

The effects vary based on the kind of product and the individual. Tinctures usually take 30-60 minutes to act and then continue for 6 hours, while edibles take longer to enter the system but last for an extended period for relief.

A great selection of strengths and formats (oils, gummies, vapes, etc.) designed with beginner dosages in mind, the use instructions are explained on the label. Always go slow and start low.

Yes, but do check the local laws relating to cannabinoids at your destination. For domestic travel, keep it in original packaging and avoid carrying any larger quantities. International travel with any hemp product is not something we recommend.

Put the recommended amount under the tongue, hold it there for 30–60 seconds, then swallow. This is faster absorption into the bloodstream. Each product label carries details about usage instructions.

The effects vary based on the kind of product and the individual. Tinctures usually take 30-60 minutes to act and then continue for 6 hours, while edibles take longer to enter the system but last for an extended period for relief.

Absolutely, however, can provide discounted pricing for select partners and bulk buyers. Write to us at wholesale@nexzenextracts.com for all the details.